There is no single law that specifically states that matting must be installed. However, under South African health and safety legislation, employers and building owners are responsible for ensuring that floors are safe and do not pose a slip, trip or fall risk to employees, visitors or members of the public.
In practice, entrance matting is widely used as a preventative safety measure to help control dirt and moisture, reduce slip risk, and support overall workplace safety and wellbeing. In environments where people stand for prolonged periods, anti-fatigue matting may also be recommended to help reduce the risk of musculoskeletal disorders, although this is considered best practice rather than a legal requirement.
Public buildings also carry a duty of care to ensure floors are accessible and safe for all users, including those with mobility challenges. Entrance matting should be correctly specified and installed so that it does not create a trip hazard or restrict access.
You can find more guidance in our cleaning and maintenance guide.